FAQs
1. What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Amazon Pay.
2. Can I cancel my order or change my address?
We understand sometimes you can change your mind on an item. If you need to cancel your order please visit Contact Us. If you need to change your shipping address, please contact us right away and we will do our best to update it during our order fulfillment process. If the item has shipped, we cannot change the shipping address.
3. Where do you ship from, is this a drop ship company?
We are NOT a drop-ship company! We ship out of our warehouse in St Augustine, Florida.
4. Where's my order / How can I track my order?
You should receive an email when the order is processed and shipped to you with proper tracking information. If you don't receive these emails, please contact us with your order number so we can check it and provide the tracking information for you.
5. How long does shipping usually take?
The estimated shipping time for our sunshields is approximately 1 - 3 days. You will be informed via email when your order is confirmed and shipped out with tracking information.
6. Where do you ship to?
We ship domestically to the U.S. and internationally to all 195 countries. For better delivery service, we advise you to include your phone number in your order details, as we may need to call you if we have problems delivering your package.
If you have any other questions and/or concerns, please feel free to reach out to us at any time via Contact Us.